Terms of Service

Last updated 18 September 2026

These terms govern your use of JobNerve. They are deliberately short and in plain English. By creating an account you agree to them.

Your account

You need an account to use JobNerve, and you are responsible for what happens under it, including what the people you invite do. Keep passwords to yourself, give each person their own login, and remove people when they leave. Tell us promptly if you think an account has been compromised.

You must be old enough to enter a contract and be using JobNerve for a business.

What we provide

A hosted service, as it exists at the time you use it. We add and improve things regularly. Occasionally we remove something that is not working; if it is something you rely on, we will give notice rather than pull it out from under you.

We aim to keep the service available and to hold your data carefully, but we do not promise it will never be down. Maintenance happens, and so do faults.

Paying

Paid plans are billed in advance on a recurring basis until cancelled. Prices are shown on the site before you subscribe. If we change pricing, existing subscribers get notice before it applies to them.

You can cancel at any time and your subscription runs to the end of the period you have already paid for. We do not pro-rate partial periods. If a payment fails we will tell you and give you a reasonable chance to fix it before the account is limited.

Your data is yours

Everything you put into JobNerve — your customers, estimates, jobs, invoices, photos and records — belongs to you. We do not own it, sell it, or use it to train anything. We handle it as described in the Privacy Policy.

We use it only to run the service for you: storing it, showing it to the people you have authorised, and sending the documents you ask us to send. We may use anonymous, aggregated statistics (for example, how many estimates are sent across all accounts) to understand and improve the product, in a form that cannot identify you or your customers.

Getting your data out

You can export your data at any time, in a standard format, without asking us and at no cost. This is a permanent feature, not a favour. We think anyone asking you to run your business on their software owes you an unlocked door.

If JobNerve ever shuts down

If we ever discontinue the service, we will give you at least 90 days notice by email, keep exports working for that whole period, and not delete anything until it has passed. If we are acquired, these commitments carry over to whoever takes it on.

Fair use

Do not use JobNerve to break the law, send spam, store other people’s data without the right to, attack the service or other users, or attempt to access another company’s data. Do not resell the service as your own without an agreement with us.

If you use the crew location feature, it is your responsibility to tell your employees about it and to comply with the employment and privacy laws that apply where you operate. We give you the switches; how you use them on your own staff is on you.

Communications you send

JobNerve sends estimates, invoices and reminders to the customers you enter. You are responsible for having the right to contact them and for what those messages say. Sending unsolicited bulk email through the service is not permitted.

Ending it

You can close your account whenever you want. We may suspend or close an account that breaches these terms or does not pay, and except in serious cases we will contact you first and give you a chance to put it right. On closure you can export your data; after 60 days it is deleted.

The legal necessities

JobNerve is provided “as is”. To the extent the law allows, we disclaim implied warranties of merchantability and fitness for a particular purpose. We are not liable for indirect or consequential losses, including lost profits or lost business. Our total liability in any 12-month period is limited to what you paid us in that period.

Nothing here limits liability that cannot lawfully be limited.

You are responsible for the accuracy of what you put into JobNerve. It is a record-keeping tool, not an accountant, a lawyer or a payroll service — check your own numbers before you rely on them.

Changes to these terms

We may update these terms. If a change materially affects you, we will tell account holders by email before it takes effect. Continuing to use JobNerve after that means you accept the new terms.

Governing law

These terms are governed by the laws of the State of Wisconsin, United States, and any dispute will be handled by the courts there.

Contact

Questions about these terms: jobnerve@gmail.com.